High-quality IT services provision and continuous improvement
Smooth and fully automated IT service management process in accordance with ISO 20000-1 International Service Quality Management Standard.
One of the biggest challenges for IT companies is not only to provide IT services and systems of high quality but also to continuously improve, upgrade and update them. In order to achieve the best results in the field of system maintenance, which would exceed the expectations of our customers, in our company we have implemented ISO/IEC 20000-1, the international standard for IT service management. It ensures the provision of customer service and customer support that is of high quality and satisfies the customers. We have implemented this standard to supplement and extend the ISO 9001 quality management practice that was already in place in our company.
In compliance with ISO/IEC 20000-1 and ISO 9001 standards, NEVDA provides its customers with advice on system maintenance issues by:
- e-mail and
- Help Desk.
You’re in good company
Our partners from local government to abroad business clients are all satisfied using our developed products.